Help Center
Search for answers to your questions about orders, artwork, shipping, products, pricing, and more.
Ordering
Placing an order is a breeze on my website. Simply head to the product page of your choice, select your specifications, and the price will be right there for you. With just a few clicks, you’ll be able to place an order right away!
Need a Custom order? No problem!
I handle those with a simple invoice right within the site admin, which can be paid through the site as a regular order would.
Need a Custom order? No problem!
I handle those with a simple invoice right within the site admin, which can be paid through the site as a regular order would.
Payments are run through Shopify - so accepted payments are most major debit/credit cards, Shop PayPaypal and Google Pay are also available.
I do not take alternative payments.
I do not take alternative payments.
Are you a visual person? Make sure to check out the What Happens After You Order? page.
After you place an order and submit your print files, you order goes through a few stages to transform from concept to reality:
1) Proofing - After you place your order and submit your print files, I check them for print-readiness. This includes ensuring correct sizing and color profiles. Subsequently, I'll send you a digital PDF production proof. This proof acts as a visual agreement between us, detailing the expected size, quantity, and material. Any specific placements for features like pole pockets or grommets will be marked on the proof.
2) Approval - Your role in this stage is crucial. You'll review and either approve or deny the PDF digital proof. Please note that no order proceeds to production without your green light. Timely approval is key to avoiding any production delays. By approving the proof, you confirm that all aspects - spelling, imagery, design, and more - align with your intentions. This approval also absolves RewyndPrinting from any liability for errors or mistakes shown in the proof.
3) Production - Your order heads over to production only after your digital proof gets the thumbs-up from you.
4) Shipping - Once production wraps up, your order embarks on its journey to the address you provided during checkout.
After you place an order and submit your print files, you order goes through a few stages to transform from concept to reality:
1) Proofing - After you place your order and submit your print files, I check them for print-readiness. This includes ensuring correct sizing and color profiles. Subsequently, I'll send you a digital PDF production proof. This proof acts as a visual agreement between us, detailing the expected size, quantity, and material. Any specific placements for features like pole pockets or grommets will be marked on the proof.
2) Approval - Your role in this stage is crucial. You'll review and either approve or deny the PDF digital proof. Please note that no order proceeds to production without your green light. Timely approval is key to avoiding any production delays. By approving the proof, you confirm that all aspects - spelling, imagery, design, and more - align with your intentions. This approval also absolves RewyndPrinting from any liability for errors or mistakes shown in the proof.
3) Production - Your order heads over to production only after your digital proof gets the thumbs-up from you.
4) Shipping - Once production wraps up, your order embarks on its journey to the address you provided during checkout.
A production proof is essentially a sneak peek at your final product. It's a digital preview presented in PDF format.
Crafted with care, each proof is meticulously made by hand (no auto-generated or Ai-created proofs). Before this, your files undergo thorough verification for size and color profile compatibility. This process also serves as a final check for any potential technical issues, ensuring a smooth production.
You should expect your proof within 1-4 business days*.
NO item will be moved into production without an approved production proof.
Delays in approving your proof will result in production delays. By approving the proof, you agree that all spelling, imagery, design, and all other appearances of your product appear as you intend and you release RewyndPrinting from any and all liability or responsibility for errors or mistakes shown in the proof. Best part? Proofs come free of charge with your order. And I don't charge for additional proofs, if a new one is needed!
Visual person? Want to see what a Proof looks like? Make sure to check out the What Happens After You Order? page.
* Saturdays and Sundays are not considered business days and do not count in the day count for fulfillment times
Crafted with care, each proof is meticulously made by hand (no auto-generated or Ai-created proofs). Before this, your files undergo thorough verification for size and color profile compatibility. This process also serves as a final check for any potential technical issues, ensuring a smooth production.
You should expect your proof within 1-4 business days*.
NO item will be moved into production without an approved production proof.
Delays in approving your proof will result in production delays. By approving the proof, you agree that all spelling, imagery, design, and all other appearances of your product appear as you intend and you release RewyndPrinting from any and all liability or responsibility for errors or mistakes shown in the proof. Best part? Proofs come free of charge with your order. And I don't charge for additional proofs, if a new one is needed!
Visual person? Want to see what a Proof looks like? Make sure to check out the What Happens After You Order? page.
* Saturdays and Sundays are not considered business days and do not count in the day count for fulfillment times
Digital proofs can take 1-4 business days.
After you approve your proof, your item will move into production. Production time is typically about 2-7 business days, depending on the product and the current workload.
Postcard Prints and Vinyl Banners tend to have a quicker production process, often resulting in faster shipping compared to fabric items.
Delayed proof approval and holidays may affect turnaround time.
For more information, be sure to check out my Turnaround Times page.
* Saturdays and Sundays are not considered business days and do not count in the day count for fulfillment times
After you approve your proof, your item will move into production. Production time is typically about 2-7 business days, depending on the product and the current workload.
Postcard Prints and Vinyl Banners tend to have a quicker production process, often resulting in faster shipping compared to fabric items.
Delayed proof approval and holidays may affect turnaround time.
For more information, be sure to check out my Turnaround Times page.
* Saturdays and Sundays are not considered business days and do not count in the day count for fulfillment times
Your digital proof will typically take about 1-4 business days.
Once you approve your production proof, your order will move into production. Production time is typically about 2-7 business days, depending on the product and the current workload.
Depending on what shipping speed you select at checkout, your order should arrive between 2-14 business days* after production is finished.
For more information, be sure to check out my Turnaround Times page.
I currently have 3 Shipping Speeds available at checkout for USA customers:
- Economy / Budget (10-14 business days)
- Standard (3-8 business days)
- Express / Rush (1-2 business days)
These times reflect shipping time only - not production time.
This is just an estimated time table. Actual times will depend on proofing time, approval delays, and potential shipping delays. Weekends, holidays, and conventions may affect this turnaround time too.
* Saturdays and Sundays are not considered business days and do not count in the day count for fulfillment times
Once you approve your production proof, your order will move into production. Production time is typically about 2-7 business days, depending on the product and the current workload.
Depending on what shipping speed you select at checkout, your order should arrive between 2-14 business days* after production is finished.
For more information, be sure to check out my Turnaround Times page.
I currently have 3 Shipping Speeds available at checkout for USA customers:
- Economy / Budget (10-14 business days)
- Standard (3-8 business days)
- Express / Rush (1-2 business days)
These times reflect shipping time only - not production time.
This is just an estimated time table. Actual times will depend on proofing time, approval delays, and potential shipping delays. Weekends, holidays, and conventions may affect this turnaround time too.
* Saturdays and Sundays are not considered business days and do not count in the day count for fulfillment times
During Proofing:
If you find yourself unsatisfied with your proof and wish to make changes to your order - you can reject a proof at any time and supply a new file. Changes or cancellations are okay at this stage. No extra charges or fees are incurred for adjustments to your files or alterations to size and quantities. If changes impact pricing, I'll promptly invoice or refund any differences.
After Proof Approval:
Once you've given the approval to your production proof, you order moves over to production. At this point, changes or cancellations will not be accommodated. If you need to make changes, you may be charged for an entirely new product.
Important Note:
Be mindful that delays in approving production proofs can affect turnaround times. Swift approval ensures a smooth progression of your order.
If you find yourself unsatisfied with your proof and wish to make changes to your order - you can reject a proof at any time and supply a new file. Changes or cancellations are okay at this stage. No extra charges or fees are incurred for adjustments to your files or alterations to size and quantities. If changes impact pricing, I'll promptly invoice or refund any differences.
After Proof Approval:
Once you've given the approval to your production proof, you order moves over to production. At this point, changes or cancellations will not be accommodated. If you need to make changes, you may be charged for an entirely new product.
Important Note:
Be mindful that delays in approving production proofs can affect turnaround times. Swift approval ensures a smooth progression of your order.
File Prep
Feel free to incorporate a multitude of photos, graphics, and hues - there's no color cap!
There's only one rule: make sure your colors are CMYK-friendly!
There's only one rule: make sure your colors are CMYK-friendly!
RGB (Red, Green, Blue) is a color space used for screens.
CMYK (Cyan, Magenta, Yellow, Key/Black) is a color space used in printing.
With CMYK, color intensity is not as flexible as in RGB as printers can only reproduce a limited color spectrum. It's just impossible to replicate on ink paper or fabric the same intensity and brightness that a digital display can.
This means some RGB colors will show up differently when printed in CMYK. And some colors cannot be printed at all due to the limitation of how C, M, Y, and K mix.
For more information, check out the RGB/CMYK Color Spaces: Explained page.
I will accept RGB files, but I WILL convert them to CMYK for production. If there is a discrepancy in the colors, I will alert you on your proof.
Notice: Procreate and Clip Studio users should be aware that the "CMYK" color profiles that these programs use are not true CMYK. So the colors you are creating may not be safe for CMYK.
CMYK (Cyan, Magenta, Yellow, Key/Black) is a color space used in printing.
With CMYK, color intensity is not as flexible as in RGB as printers can only reproduce a limited color spectrum. It's just impossible to replicate on ink paper or fabric the same intensity and brightness that a digital display can.
This means some RGB colors will show up differently when printed in CMYK. And some colors cannot be printed at all due to the limitation of how C, M, Y, and K mix.
For more information, check out the RGB/CMYK Color Spaces: Explained page.
I will accept RGB files, but I WILL convert them to CMYK for production. If there is a discrepancy in the colors, I will alert you on your proof.
Notice: Procreate and Clip Studio users should be aware that the "CMYK" color profiles that these programs use are not true CMYK. So the colors you are creating may not be safe for CMYK.
Each product page has template files linked for you to use (if there are templates available).
You can also refer to the Templates page.
Quick Tip:
When working with templates, make sure to hide any template layers, info, and all template borders before exporting.
Not All Products Have Templates:
Keep in mind that not every product requires a template. If no template is provided, simply create your file to match the final dimensions of your desired item. Do not add any additional bleed.
You can also refer to the Templates page.
Quick Tip:
When working with templates, make sure to hide any template layers, info, and all template borders before exporting.
Not All Products Have Templates:
Keep in mind that not every product requires a template. If no template is provided, simply create your file to match the final dimensions of your desired item. Do not add any additional bleed.
Preferred File Types are PDF or JPG.
I will also accept PSDs, AIs (Adobe Illustrator), or TIFF - but I prefer JPGs and PDFs.
I will accept PNG files, but be warned that PNG is RGB-only and the colors may not come out the way you expect.
I will also accept PSDs, AIs (Adobe Illustrator), or TIFF - but I prefer JPGs and PDFs.
I will accept PNG files, but be warned that PNG is RGB-only and the colors may not come out the way you expect.
Files must be at least 150dpi (300dpi is best, but be warned that it may be too large for computers to handle)
Files should be in CMYK color space (I will convert any RGB file)
Be sure to rasterize all fonts
Be sure to hide any template layers
Flatten all of your layers
File types must be PDF or JPG (I will also accept PSDs, AIs (Adobe Illustrator), or TIFF - but I prefer JPGs and PDFs.)
Files should be in CMYK color space (I will convert any RGB file)
Be sure to rasterize all fonts
Be sure to hide any template layers
Flatten all of your layers
File types must be PDF or JPG (I will also accept PSDs, AIs (Adobe Illustrator), or TIFF - but I prefer JPGs and PDFs.)
I do not offer design services, so any submitted file MUST be full designs - formatted to the size and dimensions of your purchased items.
If you only have a logo file and want it on a solid color background, I can do that - I just need guidance on color (HEX code or CMYK color code) and placement.
Otherwise, all files you submit must be ready to print!
If you only have a logo file and want it on a solid color background, I can do that - I just need guidance on color (HEX code or CMYK color code) and placement.
Otherwise, all files you submit must be ready to print!
When you are ordering, each product page has a box that says "File Link".
You can paste a link to online file storage (like Google Drive, DropBox, WeTransfer, etc). Make sure that the share settings are open to anyone with a link. (You can also add this link to your order notes before checkout)
If you forgot to add a link before checking out, you can email me the link or the actual file(s) required.
You can paste a link to online file storage (like Google Drive, DropBox, WeTransfer, etc). Make sure that the share settings are open to anyone with a link. (You can also add this link to your order notes before checkout)
If you forgot to add a link before checking out, you can email me the link or the actual file(s) required.
Yes!
All printed materials that I offer can be printed full-color, reaching all the way to the edge.
Whatever color the background is in your file, make sure to extend it all the way to the edge. This also means you can have patterned or gradient backgrounds.
All printed materials that I offer can be printed full-color, reaching all the way to the edge.
Whatever color the background is in your file, make sure to extend it all the way to the edge. This also means you can have patterned or gradient backgrounds.
I put together a handy Table Runner File Tutorial page to walk you through the process of setting up a table runner file.
Although I cannot guarantee I'll match your CMYK colors exactly, you can expect your print job to be produced at the highest quality possible.
I cannot guarantee an exact color matching.
Variations between digital files, monitors, printers, materials, inks, etc can all affect final colors. Even reorders with the same exact file may also have a very slight shade difference between them.
My printers only print in 4 color process (CMYK) and I cannot print in Pantones. And my printers do not have white ink or Pantone inks.
I cannot guarantee an exact color matching.
Variations between digital files, monitors, printers, materials, inks, etc can all affect final colors. Even reorders with the same exact file may also have a very slight shade difference between them.
My printers only print in 4 color process (CMYK) and I cannot print in Pantones. And my printers do not have white ink or Pantone inks.
Pricing
As an artist myself, I know how hard it is to put aside funds for your display. I am proud to be able to offer my services at the best price possible - that won't break the bank!
I offer these prices as low as I can possibly go so I cannot offer discounts.
I offer these prices as low as I can possibly go so I cannot offer discounts.
Some items (fabric + vinyl banners) can be offered in custom sizes!
There is no extra charge for a custom size - all prices are determined based on square footage and most options are available on the product pages.
Contact me for a quote on custom-sized items!
There is no extra charge for a custom size - all prices are determined based on square footage and most options are available on the product pages.
Contact me for a quote on custom-sized items!
The pricing for all products is currently available directly on the website under the product pages.
The price you pay is reflective of my time working on your order and the physical production of your items.
Prices are calculated based on materials and finished size of the product you order.
The price you pay is reflective of my time working on your order and the physical production of your items.
Prices are calculated based on materials and finished size of the product you order.
Product information
I do not offer any sort of die-cutting or contour cutting on the edges of banners or table runners (or on any product).
If you would like a scallop edged vinyl banner, you can trim vinyl with normal scissors. The vinyl material won't fray right away - but may fray a teeny bit after some wear and tear, but if you want to keep that from happening, you can use some fray check right after you cut it.
Fabric banners are a little more work - once you cut the fabric with scissors, you would need to hem/serge the edges or apply fray-check to keep the ends of the fabric from fraying.
If you would like a scallop edged vinyl banner, you can trim vinyl with normal scissors. The vinyl material won't fray right away - but may fray a teeny bit after some wear and tear, but if you want to keep that from happening, you can use some fray check right after you cut it.
Fabric banners are a little more work - once you cut the fabric with scissors, you would need to hem/serge the edges or apply fray-check to keep the ends of the fabric from fraying.
I can only offer rectangular table runners. The width can be any increment of 2in, and the length is a default 72in (but I can also do 80in or 90in).
I do not offer rounded corners, scalloped edges, or circular/triangular ends.
I do not offer rounded corners, scalloped edges, or circular/triangular ends.
You may notice that on materials, such as Vinyl and Fabric, there is an ounce measurement (oz).
The "ounce" here isn't referring to the weight of the full product you get, but it's referring to the weight of the material. That weight is determined by how many ounces a square/yard (3ft x 3ft) of that material weighs.
For instance, the fabric materials I offer are typically 8.8oz or 9oz. Meaning that a 3ft x 3ft banner would be about 9oz in weight. That falls into a "Medium Weight Fabric" category.
Likewise, the vinyl banners that I offer are 13oz. Meaning that a 3ft x 3ft banner would be 13oz in weight.
The "ounce" here isn't referring to the weight of the full product you get, but it's referring to the weight of the material. That weight is determined by how many ounces a square/yard (3ft x 3ft) of that material weighs.
For instance, the fabric materials I offer are typically 8.8oz or 9oz. Meaning that a 3ft x 3ft banner would be about 9oz in weight. That falls into a "Medium Weight Fabric" category.
Likewise, the vinyl banners that I offer are 13oz. Meaning that a 3ft x 3ft banner would be 13oz in weight.
I can offer a few finishing options on Vinyl & Fabric Banners:
Hemming & heat-sealed edges, grommets, and pole pockets come as default options and don't affect the pricing of the banner at all. (Vinyl Banners now have a small additional fee for sewn edges)
Other options I can offer, upon request, include a sewn-in rope, d-rings, reinforced corners, and windslits. These options will require a small additional fee to be paid.
Hemming & heat-sealed edges, grommets, and pole pockets come as default options and don't affect the pricing of the banner at all. (Vinyl Banners now have a small additional fee for sewn edges)
Other options I can offer, upon request, include a sewn-in rope, d-rings, reinforced corners, and windslits. These options will require a small additional fee to be paid.
For the best care, the Fabric Table Runners, Table Cloths, and Fabric Banners should be machine washed with cold water on a gentle cycle. You can lay flat or hang to dry. You can pop it in the dryer, but I recommend Low heat.
Wrinkles & creases can be eliminated with a hand steamer, if needed. But due to the thicker material, most wrinkles will fall out on their own when hung up.
Do 𝙉𝙊𝙏 bleach, tumble dry, or iron!!
All of my fabric materials are polyester fabric - which is a plastic-based material and MAY MELT under high heat.
If you're ever unsure, I have detailed care instructions on each product page!
Wrinkles & creases can be eliminated with a hand steamer, if needed. But due to the thicker material, most wrinkles will fall out on their own when hung up.
Do 𝙉𝙊𝙏 bleach, tumble dry, or iron!!
All of my fabric materials are polyester fabric - which is a plastic-based material and MAY MELT under high heat.
If you're ever unsure, I have detailed care instructions on each product page!
Keep in mind that there are no standard table sizes at convention centers. Table heights, widths, and depths vary from place to place.
The table cloths I offer fit nicely on 4ft, 6ft, or 8ft tables that are about 24in deep and 28in tall.
The table cloths I offer fit nicely on 4ft, 6ft, or 8ft tables that are about 24in deep and 28in tall.
There's no best and worst table runner size. It's really up to how much space you have and personal preference.
After years of producing table runners for fellow artists, the most popular widths have been 24in and 30in. There are no standard table sizes at convention centers - heights, depths, and widths can vary greatly. At anime/comic conventions, the most common table sizes are 6ft or 8ft wide. I've seen tables that are 18in deep and others that are 30in deep. And the average height tends to be around 28-30in tall.
I offer table runners at 72in long - which is a great size to flow from the floor on the front of a table, across the table, and down the back. However, I can offer longer runners if that's something that's necessary. The max size is 96in long.
For the width of runners, keep in mind how much space you have.
If you find yourself splitting a 6ft table in artist alley often, you don't want a runner wider than 3ft.
After years of producing table runners for fellow artists, the most popular widths have been 24in and 30in. There are no standard table sizes at convention centers - heights, depths, and widths can vary greatly. At anime/comic conventions, the most common table sizes are 6ft or 8ft wide. I've seen tables that are 18in deep and others that are 30in deep. And the average height tends to be around 28-30in tall.
I offer table runners at 72in long - which is a great size to flow from the floor on the front of a table, across the table, and down the back. However, I can offer longer runners if that's something that's necessary. The max size is 96in long.
For the width of runners, keep in mind how much space you have.
If you find yourself splitting a 6ft table in artist alley often, you don't want a runner wider than 3ft.
Almost all of the products I offer are okay for use indoor or outdoor. The ink used is UV safe, so it won't fade in the sun.
A 4-sided table cloth provides complete coverage by draping across the entire table top and extending down all four sides. It is often referred to as a full-covered or closed back table cloth.
On the other hand, a 3-sided table cloth covers the entire table top and drapes across the front, left, and right sides, but only partially covers the back, leaving it open. This type is also known as an open back tablecloth.
The practical difference lies in accessibility. With a 4-sided cloth, all sides are covered, providing a concealed space under the table. However, retrieving items from underneath may require lifting one of the sides. Alternatively, a 3-sided cloth's open back allows easy access for grabbing items beneath the table without the need to lift any sides.
On the other hand, a 3-sided table cloth covers the entire table top and drapes across the front, left, and right sides, but only partially covers the back, leaving it open. This type is also known as an open back tablecloth.
The practical difference lies in accessibility. With a 4-sided cloth, all sides are covered, providing a concealed space under the table. However, retrieving items from underneath may require lifting one of the sides. Alternatively, a 3-sided cloth's open back allows easy access for grabbing items beneath the table without the need to lift any sides.
13oz Vinyl Banner:
Minimum size - 1ft x 1ft
Maximum size - 7ft x 140ft
9oz Fabric Banner:
Minimum size - 1ft x 1ft
Maximum size - 8ft x 100ft
Table Runners:
Table runners are made in set sizes and cannot be customized. The width can be any increment of 2in, and the length is a default 72in (but I can also do 80in or 90in).
Minimum size - 1ft x 1ft
Maximum size - 7ft x 140ft
9oz Fabric Banner:
Minimum size - 1ft x 1ft
Maximum size - 8ft x 100ft
Table Runners:
Table runners are made in set sizes and cannot be customized. The width can be any increment of 2in, and the length is a default 72in (but I can also do 80in or 90in).
The grommets/eyelets we use are #2 grommets, typically in a brassy gold color but may be silver, depending on what I have in-stock. These are typically 3/8in in diameter on the inside hole.
Typically, grommets are placed:
- Corners Only
- Every 2ft
I can offer other grommet placements - please chat with me first!
Typically, grommets are placed:
- Corners Only
- Every 2ft
I can offer other grommet placements - please chat with me first!
13oz Vinyl Banner:
No Hem/Raw Edge
Fold-over and Heat-Welded
Fold-over and Sewn (additional cost)
9oz Fabric Banner:
No Hem/Heat-sealed Edge
Fold-over and Sewn
Table Runners & Table Cloths:
Fold-over and Sewn only
No Hem/Raw Edge
Fold-over and Heat-Welded
Fold-over and Sewn (additional cost)
9oz Fabric Banner:
No Hem/Heat-sealed Edge
Fold-over and Sewn
Table Runners & Table Cloths:
Fold-over and Sewn only
When choosing between a vinyl and fabric banner, consider your storage and maintenance preferences.
For vinyl banners, it's best to roll them up during storage to prevent unwanted creases and potential ink cracking. Cleaning can be done with water, mild detergent, and a soft rag.
Fabric banners offer easy washing, even in a machine. After drying, they can be folded, rolled, or packed into a suitcase without worrying about creases or wrinkles, thanks to the thick polyester material.
Additionally, fabric banners are a more lightweight option, weighing 9oz per sq/yard compared to vinyl banners at 13oz per sq/yard.
For example, a 2ft x 6ft fabric banner would weigh 12oz, whereas a vinyl banner of the same size would weigh a little over a pound.
For vinyl banners, it's best to roll them up during storage to prevent unwanted creases and potential ink cracking. Cleaning can be done with water, mild detergent, and a soft rag.
Fabric banners offer easy washing, even in a machine. After drying, they can be folded, rolled, or packed into a suitcase without worrying about creases or wrinkles, thanks to the thick polyester material.
Additionally, fabric banners are a more lightweight option, weighing 9oz per sq/yard compared to vinyl banners at 13oz per sq/yard.
For example, a 2ft x 6ft fabric banner would weigh 12oz, whereas a vinyl banner of the same size would weigh a little over a pound.
The materials and finishing processes I use in my products may introduce variations in the measurements of your order.
Exact dimensions cannot be guaranteed due to the nature of the large format printing process, where factors like print heating/drying, media roll advancement, and hand-sewing may influence the final print size.
While every effort is made to match your specified size, a minimal percentage of deviation might occur due to these production factors.
Exact dimensions cannot be guaranteed due to the nature of the large format printing process, where factors like print heating/drying, media roll advancement, and hand-sewing may influence the final print size.
While every effort is made to match your specified size, a minimal percentage of deviation might occur due to these production factors.
The materials I work with have not been tested or rated for fire safety - so they would not be considered fireproof or fire-retardant under venue requirements or regulations.
I will no longer be offering rigid boards in my shop. This decision was not made lightly and is a result of several factors.
The deciding factor was that I have experienced significant price increases from my print partner, making it challenging for me to maintain competitive pricing.
The deciding factor was that I have experienced significant price increases from my print partner, making it challenging for me to maintain competitive pricing.
Shipping
I currently have the shop set to USA, Canada shipping only. Fabric products are also open to Australia and UK shipping. Until I work out a more affordable shipping option, I will only do international orders by request. Please send me an email and I’ll try to help you out!
Canada + International customers:
Be aware that I only offer shipping for fabric items at the moment! Shipping heavier items (like vinyl banners) is really expensive and it would probably be way cheaper to use a print shop local to you.
Please also be aware that your country may impose customs fees upon the entry of your order. I do not cover customs fees as they are the responsibility of the buyer. If a package is denied entry and returned to be due to unpaid customs fees, I regret to say that I cannot refund the order or the original shipping fees.
Additionally, it's important to note that I will not undervalue your items or mark your order as a "gift" in an attempt to avoid customs fees - that practice is illegal and could jeopardize my business.
Canada + International customers:
Be aware that I only offer shipping for fabric items at the moment! Shipping heavier items (like vinyl banners) is really expensive and it would probably be way cheaper to use a print shop local to you.
Please also be aware that your country may impose customs fees upon the entry of your order. I do not cover customs fees as they are the responsibility of the buyer. If a package is denied entry and returned to be due to unpaid customs fees, I regret to say that I cannot refund the order or the original shipping fees.
Additionally, it's important to note that I will not undervalue your items or mark your order as a "gift" in an attempt to avoid customs fees - that practice is illegal and could jeopardize my business.
I can offer fast production + shipping, but please contact me ahead of time if you're concerned about getting an item in time for a specific event. The fastest turnaround is about 4 business days to addresses in the lower USA - so the sooner you contact me, the better.
Once you have placed your order, you a confirmation email.
You will get a follow-up email with a production proof within a few days.
Once your order is done, you will get another email to with information about the shipment - as well as a link to track your order.
If you have the Shop App, you will also be notified via the app when your order is on the way!
I do not provide other emails or information about order status unless there is a problem on my end.
You will get a follow-up email with a production proof within a few days.
Once your order is done, you will get another email to with information about the shipment - as well as a link to track your order.
If you have the Shop App, you will also be notified via the app when your order is on the way!
I do not provide other emails or information about order status unless there is a problem on my end.
Potentially!
If your order has not been shipped, feel free to contact me and see if faster shipping is needed and if it’s still possible to upgrade.
*Upgraded shipping charges will apply.
If your order has not been shipped, feel free to contact me and see if faster shipping is needed and if it’s still possible to upgrade.
*Upgraded shipping charges will apply.
Orders may take 1-14 business days in transit depending on your location and shipping speed.
Weekends, holidays, and observance days do not count as transit days.
Note: I am not liable for late shipments due to carrier delays, such as bad weather conditions.
Weekends, holidays, and observance days do not count as transit days.
Note: I am not liable for late shipments due to carrier delays, such as bad weather conditions.
It depends on the product and the urgency of your order!
Fabric Banners, Table Runners, and Postcard Prints typically ship via USPS. But rush orders may ship via UPS or FedEx (depending on who can get it to you the fastest).
Table Cloths, Vinyl Banners, Pop Up Banners, Backdrops, and Vinyl Wraps will ship via UPS or FedEx, regardless of urgency.
Fabric Banners, Table Runners, and Postcard Prints typically ship via USPS. But rush orders may ship via UPS or FedEx (depending on who can get it to you the fastest).
Table Cloths, Vinyl Banners, Pop Up Banners, Backdrops, and Vinyl Wraps will ship via UPS or FedEx, regardless of urgency.
If you need to change your shipping address, please contact me ASAP. If your order hasn’t shipped yet, I can still change the address.
If the order has already shipped, I am not responsible for missing orders sent to incorrect or undeliverable addresses provided by you, the buyer, and I will not offer refunds.
If the order is returned to me in good condition, you may purchase additional shipping and have your order reshipped.
If the order has already shipped, I am not responsible for missing orders sent to incorrect or undeliverable addresses provided by you, the buyer, and I will not offer refunds.
If the order is returned to me in good condition, you may purchase additional shipping and have your order reshipped.
Help
Yes, I do! I live in a home with a cat, and while I can’t guarantee packages will be 100% free of pet fur, I take every precaution to minimize allergens. I clean frequently, keep soft-surface products (like fabric items) stored away from areas my cat, and seal them to help keep them fur-free. Additionally, I sanitize my packing station table before pulling and packing each batch of orders.
Please let me know in your order notes if you have any severe allergies, and I'll take extra care in preparing your order!
Please let me know in your order notes if you have any severe allergies, and I'll take extra care in preparing your order!
By submitting files for production, you confirm that you own the rights to the artwork or have obtained proper permission to use it. As an business that values originality and respects creators, I reserve the right to cancel any order if I have reason to believe the submitted design infringes on another artist’s intellectual property.
I also will not accept or reproduce work generated using Ai tools. As an artist-run & artist-focused business, I do not support the use of Ai-generated imagery due to its reliance on existing artists' work.
If I review a submitted file and have reason to believe that the design is stolen or traced from another artist, or generated using Ai-tools, I will absolutely cancel an order without hesitation.
You will be notified of the cancellation and refunded in full. Repeated attempts to submit designs that violate intellectual property rights may result in being barred from placing future orders.
I encourage all customers to only submit original work or work they have proper permission to use.
I also will not accept or reproduce work generated using Ai tools. As an artist-run & artist-focused business, I do not support the use of Ai-generated imagery due to its reliance on existing artists' work.
If I review a submitted file and have reason to believe that the design is stolen or traced from another artist, or generated using Ai-tools, I will absolutely cancel an order without hesitation.
You will be notified of the cancellation and refunded in full. Repeated attempts to submit designs that violate intellectual property rights may result in being barred from placing future orders.
I encourage all customers to only submit original work or work they have proper permission to use.
As every item is printed to order with your own custom design, I do not accept returns.
There is a contact page, where you can send me a message.
You can also reply to any emails you get from me/my shop - they will all come to my inbox.
Please remember I am ONE person, so it may take some time for me to respond to your inquiries.
You can also reply to any emails you get from me/my shop - they will all come to my inbox.
Please remember I am ONE person, so it may take some time for me to respond to your inquiries.
Artwork Display for Marketing Purposes:
I reserve the right to display mockups of files submitted by clients for advertising and promotional purposes as a sample of my services and products. Please contact me via email to opt out of any advertising or promotional usage. If you do not opt out, I will reserve our right to display your submitted artwork in any advertising or promotional use.
When sharing mockups on my site or on social media, I will credit the artist when I'm able to find an appropriate tag/account to tag. If a tag is not found on a certain social platform, I will leave a mention of the art name if provided. If I forget to mention a name, please reach out so I can add a tag or mention!
Important Note:
Any artwork that I share is strictly for marketing purposes and will only be shown at a very low resolution. No high-resolution versions of your files will ever be shared to protect the integrity and exclusivity of your work.
I reserve the right to display mockups of files submitted by clients for advertising and promotional purposes as a sample of my services and products. Please contact me via email to opt out of any advertising or promotional usage. If you do not opt out, I will reserve our right to display your submitted artwork in any advertising or promotional use.
When sharing mockups on my site or on social media, I will credit the artist when I'm able to find an appropriate tag/account to tag. If a tag is not found on a certain social platform, I will leave a mention of the art name if provided. If I forget to mention a name, please reach out so I can add a tag or mention!
Important Note:
Any artwork that I share is strictly for marketing purposes and will only be shown at a very low resolution. No high-resolution versions of your files will ever be shared to protect the integrity and exclusivity of your work.
The printers in my shop are calibrated for accurate CMYK color reproduction. Any RGB files sent my way will need to be converted to CMYK color space - during the proof phase, I'll indicate any color conversions or potential discrepancies.
However, the appearance of the proof may differ from the final product due to variations in screen color accuracy, especially on mobile devices that struggle to display CMYK files accurately. (I never recommend viewing production proofs on any mobile device, as they cannot display CMYK files properly.)
I cannot guarantee an exact color matching.
Additionally, different materials absorb and display colors uniquely, akin to the contrast between standard computer paper and photo paper. Even ink, heat settings, and fabric lots can vary, so even reorders with the same exact file may also have a very slight shade difference between them. While I can't guarantee an exact color match across materials, I'm open to addressing any concerns on a case-by-case basis.
If you're dissatisfied with your printed product, reach out ASAP.
However, the appearance of the proof may differ from the final product due to variations in screen color accuracy, especially on mobile devices that struggle to display CMYK files accurately. (I never recommend viewing production proofs on any mobile device, as they cannot display CMYK files properly.)
I cannot guarantee an exact color matching.
Additionally, different materials absorb and display colors uniquely, akin to the contrast between standard computer paper and photo paper. Even ink, heat settings, and fabric lots can vary, so even reorders with the same exact file may also have a very slight shade difference between them. While I can't guarantee an exact color match across materials, I'm open to addressing any concerns on a case-by-case basis.
If you're dissatisfied with your printed product, reach out ASAP.
There is a barcode and text that is discreetly placed on the backside hem of certain products and it serves as organizational markers generated by the printer's system.
Given the high volume of orders processed daily by my print partner, this method ensures efficient organization within the shop. It's important to note that this is beyond my control and cannot be removed.
It's a behind-the-scenes feature designed to streamline order management and maintain a smooth workflow.
If you have any questions or concerns about this aspect, feel free to reach out, and I'll be happy to assist where I can.
Given the high volume of orders processed daily by my print partner, this method ensures efficient organization within the shop. It's important to note that this is beyond my control and cannot be removed.
It's a behind-the-scenes feature designed to streamline order management and maintain a smooth workflow.
If you have any questions or concerns about this aspect, feel free to reach out, and I'll be happy to assist where I can.
If you are unsatisfied with your proof and want to make changes to your order, I will be happy to help you change or cancel your order prior to Proof Approval.
Once you have Approved your Production Proof, your order will be moved into Production and your order cannot be changed or canceled.
If you must cancel during Production, you will only be refunded the cost of shipping. If you need to make a change to your file after Production has begun, you will need to pay for the full price of the product.
If you need to cancel your order and have not approved a Production Proof, a full refund can be processed.
Once you have Approved your Production Proof, your order will be moved into Production and your order cannot be changed or canceled.
If you must cancel during Production, you will only be refunded the cost of shipping. If you need to make a change to your file after Production has begun, you will need to pay for the full price of the product.
If you need to cancel your order and have not approved a Production Proof, a full refund can be processed.
If your order arrives damaged or defective, please contact me ASAP -- within 5 business days of delivery and include clear photos of the issue.
As a small business, I have a limited window to report shipping damage. Because of this, issues reported more than 5 business days after delivery may not be eligible for replacement.
Please email me with the following:
- Your order number
- A description of the issue
- Clear photos showing the damage or defect
The sooner you reach out, the faster I can help resolve the problem.
As a small business, I have a limited window to report shipping damage. Because of this, issues reported more than 5 business days after delivery may not be eligible for replacement.
Please email me with the following:
- Your order number
- A description of the issue
- Clear photos showing the damage or defect
The sooner you reach out, the faster I can help resolve the problem.
Display Help
Hanging from a Wall:
Choose Grommets and hang using Command Strips. You can also hang from two points of contact using rope and tying the grommets.
Attaching to a Table:
- Choose No Grommets and attach to table skirt with magnets, safety pins, or metal clips.
- Choose Grommets and attach to table skirt with metal clips.
Using a Backdrop Stand / Piping:
- Choose Pole Pocket and slide the bar through the pocket.
- Choose Grommets and hang using S-Hooks, Zip Ties, Rope, or Curtain hooks.
- You can also use velcro table clips - contact me for velcro option pricing.
If you check the banner pages and scroll all the way to the bottom of the page, I have this info PLUS pictures on how to display vinyl & fabric banners.
Choose Grommets and hang using Command Strips. You can also hang from two points of contact using rope and tying the grommets.
Attaching to a Table:
- Choose No Grommets and attach to table skirt with magnets, safety pins, or metal clips.
- Choose Grommets and attach to table skirt with metal clips.
Using a Backdrop Stand / Piping:
- Choose Pole Pocket and slide the bar through the pocket.
- Choose Grommets and hang using S-Hooks, Zip Ties, Rope, or Curtain hooks.
- You can also use velcro table clips - contact me for velcro option pricing.
If you check the banner pages and scroll all the way to the bottom of the page, I have this info PLUS pictures on how to display vinyl & fabric banners.
There's a few ways you can display your new rigid board signs:
Use an Easel
Easels are an easy way to display your sign. They come in all sizes and you can simply set the sign on the edge.
I recommend getting a folding easel for ease of transport!
Also, make sure you get an easel that is large enough and strong enough to hold your sign.
Attach to Grid Cubes / Grid Panels
If you use grid cube organizers for your table, there's a few ways you can attach your signs:
- Punch holes in the corner and use string or zipties to hang
- Attach command hooks upside down on the back of your sign and hang (works on wire grid cubes)
- Attach velcro dots, mounting tape, or velcro command strips to the back and attach (works best on plastic grids)
Use an Easel
Easels are an easy way to display your sign. They come in all sizes and you can simply set the sign on the edge.
I recommend getting a folding easel for ease of transport!
Also, make sure you get an easel that is large enough and strong enough to hold your sign.
Attach to Grid Cubes / Grid Panels
If you use grid cube organizers for your table, there's a few ways you can attach your signs:
- Punch holes in the corner and use string or zipties to hang
- Attach command hooks upside down on the back of your sign and hang (works on wire grid cubes)
- Attach velcro dots, mounting tape, or velcro command strips to the back and attach (works best on plastic grids)
PVC / Foamcore / Coroplast signs are great additions to your artist alley table. You can: Display Stickers
- Peel the backing and stick right onto the sign (more permanent)
- Make a small loop of tape and attach
- Use glue dots
- Use adhesive velcro dots
- Use clear adhesive pockets
Display Keychains
- Attach Command Hooks
- Poke Holes and attach with zipties or twist ties
- Stick adhesive hang tags on the board and hang your keychains
Display Pins
Just poke the pins right into the board and you're good to go.
What material works best for pins? All 3 are great options, but PVC boards will take more work than the others to poke pins into.
- Peel the backing and stick right onto the sign (more permanent)
- Make a small loop of tape and attach
- Use glue dots
- Use adhesive velcro dots
- Use clear adhesive pockets
Display Keychains
- Attach Command Hooks
- Poke Holes and attach with zipties or twist ties
- Stick adhesive hang tags on the board and hang your keychains
Display Pins
Just poke the pins right into the board and you're good to go.
What material works best for pins? All 3 are great options, but PVC boards will take more work than the others to poke pins into.
Table runners are a great way to add some color and branding to your display. And easy to set up!
Just drape the runner over your table! I offer table runners at 72in long - which is a great size to flow from the floor on the front of a table, across the table, and halfway down the back (depends on table size).
Just drape the runner over your table! I offer table runners at 72in long - which is a great size to flow from the floor on the front of a table, across the table, and halfway down the back (depends on table size).
- Choosing a selection results in a full page refresh.
- Opens in a new window.